Our Focus
Skills Training
There are few organisations out there that don't rely on their people for success. How effectively people are managed can make the difference between enjoying or dreading coming to work. There is growing research available now that demonstrates that people often don't leave companies so much as they leave managers. This suggests it is a person's immediate manager or 'boss' who has the most impact on their every day work life. When people feel they are being developed, recognised and rewarded, an organisation can enjoy higher retention rates. When this is part of an organisation culture, that organisation can be regarded as being an 'employer of choice'.
Not only managers benefit from skills training, of course. Ensuring staff at all levels are able to communicate effectively and build relationships is essential to cooperative working practices and organisational success.
Karen designs and delivers training specific to your needs, which might include the following skills:
| • | Building rapport | • | Carrying out performance review discussions |
| • | Leading teams | • | Objective setting |
| • | Open communication | • | Development planning |
| • | Questioning and listening | • | Coaching |
| • | Understanding individual differences | • | Giving and receiving feedback |
| • | Evaluating performance | • | Building relationships |