Karen Ross
Case Studies
These case studies are in PDF format and require Adobe Reader.
• Going Global with KPMG
KPMG, one of the 'big four' professional service fi rms with offices in 717 cities and 148 countries, decided to revise and re-launch their global competencies, which form part of their global performance management process. They wanted to make the competencies more measurable and more succinct, and bring them into line with the new business environment that had grown out of the Enron scandal and resulting regulatory reforms.…
• Social Responsibility 101
When I sat down with Sue Prior, Nomad Project Manager, it became clear very quickly that there were many ways we could support their work by using our professional expertise, rather than donning overalls. The management team at WfF were very positive about this approach so we embarked on an exciting programme of work…
• Managing and Motivating for Performance
The resulting two-day programme was delivered within approximately 25 countries, helping to further embed performance management within the firm and help managers to effectively develop and motivate their staff…